Privacy Policy

---

Last updated: July 2026

PL-Autotek Limited ("we", "us", "our") is a vehicle security and car audio specialist based at Unit 31 Eastside Industrial Estate, Jackson Street, St Helens, WA9 3AS. We are registered in England and Wales.If you have any questions about this policy or how we handle your data, you can contact us at:Email: via the contact form at www.pl-autotek.com/contact-us Phone: 07800 538658 Post: Unit 31 Eastside Industrial Estate, Jackson Street, St Helens, WA9 3AS

We collect information you provide directly to us, including:

• Your name, email address, and phone number when you submit an enquiry or booking request through our website.
• Your vehicle details (make, model, registration) when provided as part of a service enquiry.
• Any other information you choose to include in a message to us.

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected via cookies (see the Cookies section below).

We use the information we collect to:

• Respond to your enquiries and booking requests.
• Provide the services you have requested.
• Send you information relevant to your enquiry if you have asked us to.
• Improve our website and services.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We process your personal data on the following legal grounds:

• Contract: Where processing is necessary to fulfil a booking or service request.
• Legitimate interests: To respond to enquiries and improve our services.
• Consent: Where you have given us explicit permission, such as opting in to receive updates.

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to enable certain features. We use the following types of cookies:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Used to understand how visitors interact with the site (via Google Analytics).
• Third-party cookies: Set by embedded services such as Google Maps, Google Reviews, and reCAPTCHA.

You can control cookies through your browser settings. Accepting our cookie notice on your first visit gives us permission to set non-essential cookies.

Our website uses the following third-party services which may set their own cookies or process data:

• Google Analytics — website traffic analysis
• Google Maps — location and directions
• Google Reviews — customer review display
• Google reCAPTCHA — spam protection on contact forms
• GoDaddy Website Builder — website hosting and analytics

Each of these services has its own privacy policy. We recommend reviewing Google's Privacy Policy at policies.google.com/privacy for details on how Google handles data.

We retain enquiry and booking data for up to 3 years, after which it is securely deleted. You may request deletion of your data at any time by contacting us.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us using the details at the top of this page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.